If you signed up for CitizenTest but haven’t received your activation email, don’t worry—there are a few quick steps you can take to resolve this issue.
Check Your Spam or Junk Folder
Sometimes, automated emails can be mistakenly filtered as spam. Please check your Spam, Junk, or Promotions folder to see if the activation email landed there.
Wait a Few Minutes
In rare cases, there may be a slight delay in email delivery. Please allow a few minutes and try refreshing your inbox.
Submit a Support Ticket
If you still haven’t received the activation email after checking your spam folder, contact our support team by submitting a support ticket. We’ll quickly assist you in resolving the issue so you can access your account without delay.
We’re here to help—reach out, and we’ll ensure you get started in no time!
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